ALTERNATIVE DISPUTE RESOLUTION FOR CONSUMER DISPUTES

In accordance with the applicable legislation, consumers may refer any consumer dispute to an Alternative Dispute Resolution (ADR) entity.

Alternative Dispute Resolution provides consumers and businesses with a simpler, faster and, in many cases, less costly method of resolving disputes without the need to initiate court proceedings.

SNS Nails Market provides its customers with access to official information regarding the competent Alternative Dispute Resolution entities operating in Portugal.

Alternative Dispute Resolution Entities

The up-to-date list of Alternative Dispute Resolution entities for consumer disputes in Portugal is available through the Portuguese Consumer Portal.

Portuguese Consumer Portal

https://www.consumidor.gov.pt

Official List of Alternative Dispute Resolution Entities

https://www.consumidor.gov.pt/consumidor_4/-resolucao-de-conflitos-de-consumo/resolucao-alternativa-de-litigios-de-consumo.aspx

Without prejudice to the consumer’s right to bring proceedings before the competent courts, consumers may also submit any consumer dispute to the Alternative Dispute Resolution entity having territorial jurisdiction over the matter.

Whenever applicable, SNS Nails Market will cooperate in good faith with Alternative Dispute Resolution procedures in accordance with the applicable legislation.

Version: 2.0

Last updated: 2 August 2026