Translated from the original portuguese
The contents of the website under the address https://snsnailsmarket.com/ are the property and responsibility of SOFISTIKSUCCESS Unipessoal, Lda., Headquartered in Urbanização de S. Rafael, apartment 2, 8200-613 Albufeira, legal person No. 513 799 966.
The General Conditions of Use may be changed at any time, requiring communication to the User by any means that Sofistiksuccess, Unipessoal Lda deems most convenient.
Only after the express acceptance of the new conditions by the User may they apply. If the User reports his / her non-acceptance of the changes to the General Conditions of Use, he / she shall immediately cease using the services provided, as well as any and all content, information or materials provided or sent by Sofistiksuccess, Unipessoal Lda.
Sofistiksuccess Unipessoal Lda., However, reserves the right to change these terms and conditions without prior notice.
Sofistiksuccess Unipessoal Lda is in no way responsible for the facts resulting from the unavailability of the site, regardless of its duration, subject to special conditions.
TERMS AND CONDITIONS
Use and sales promoted in the online store are governed by the following terms and conditions. When placing an order the user:
• Declares that you have read and agree to these terms and conditions;
• Declares that you are an authorized customer and are at least eighteen (18) years of age and / or are of legal age in the jurisdiction of your residence, and that you are legally able to contract and use your own means of payment;
• Will not make fraudulent use of the website, contrary to law or morality.
• Accepts that Portuguese law will regulate any conflict with the consumer, without prejudice to any contrary provision, Community directive or international treaty.
You agree that Sofistiksuccess, Unipessoal Lda reserves the right to suspend sales to persons who do not comply with its standards.
COPYRIGHT AND BRAND
Sofistiksuccess, Unipessoal Lda is the owner of the site and its contents.
All material included on the site is protected by copyright.
Reproduction, modification, transmission, republication and / or redistribution to third parties for commercial purposes is strictly prohibited without our prior consent.
Sofistiksuccess, Unipessoal Lda, publishes information on its website www.snsnailsmarket.com in order to provide the best service to users, and updates this information permanently. However, Sofistiksuccess, Unipessoal Lda declines any responsibility for any technical inaccuracies or typographical errors that may arise.
Sofistiksuccess, Unipessoal Lda reserves the right to make corrections and changes to the site without prior notice.
We do not guarantee that all information posted on your site will be in compliance with the laws in force in your jurisdiction, except the territory of Portugal.
The site is protected in accordance with international internet standards, so if used correctly, the user can be sure not to find viruses or other malicious programs. However, we are not liable for any problems, damages, viruses or risks that you may encounter.
user may incur during misuse of the site as well as any misuse of the site.
DESCRIPTION OF ARTICLES
All articles presented on the site are described as strictly as possible. Users should read the description of the articles as closely as possible and if they have any questions, they should contact us through the available means.
Due to the type of computer you use, color settings, web browser, or others, the colors shown in the site’s photographs may differ from the actual colors. We cannot be held responsible for such differences.
We reserve the right to inform you, within 72 hours of receiving your order, of the unavailability of any item ordered.
Upon informing the user of such unavailability, the contract is automatically terminated for the unavailable item, and the user is assured that he will not incur any costs due to the cancellation of the order for the unavailable item, and the amount will be canceled in due proportion. shown on your card statement. The contract will be retained and will have its normal effect on other items ordered, unless otherwise specified by the user.
PRICES AND PAYMENTS
All prices are in EUR €
The exchange rate used by the credit card company may not be exactly the same as the time of purchase.
The price shown for each product does not include shipping costs, but includes the VAT rate in force in Portugal. Except if the customer is registered on another Type VIES system.
We reserve the right to change product prices without prior notice.
Product prices will be valid during an order and confirmation during this specific process.
All transactions are encrypted and 100% secure.
Any pending payments expire approximately 3 business days.
Users who opt for the bank transfer payment system will be subject to the billing period for submitting their order. Only after receipt in our bank account will the order be shipped.
Sofistiksuccess Unipessoal Lda bank accounts
Caixa Agricola IBAN: PT50 0045 7011 4031 6974 7396 9 e SWIFT: CCCMPTPL
If you choose this method, you must pay within 3 business days.
We accept payments through PayPal accounts. Subject to a rate of 3.8%.
If you choose this payment method, you must make your payment immediately, you will be automatically redirected to the paypal site where you can pay with your debit or credit card or paypal balance.
Note: Sofistiksucess Unipessoal Lda, does not record customer PayPal account login details.
PayPal payment is a secure payment method used worldwide. For more information about this payment method, visit www.paypal.com. – Back up your data for future PayPal transactions. (By signing this option, the customer will not need to go to the PayPal page for their next purchase. The amount of the purchase in question will be automatically charged to the PayPal account used when signing this option) . At any time, the customer can access their PayPal account and remove this option. To do this you need to access: Monthly Profiles & gt; My Money & gt; My Pre-Approved Payments. All pre-approved payments will appear and you will simply have to cancel the payments associated with Sofistiksucess Unipessoal Lda.
We accept the following credit and debit cards through this payment system:
• American Express.
When you place an order, the value of it will be taken captive in the user’s card account in our favor.
Payment will be charged to the user’s card account at the time of shipment of the items. All transactions will be forwarded to a secure online banking system provided by PAYPAL, which accepts payments with Visa, MasterCard and American Express.
We do not store any card numbers or any kind of payment related information.
MULTIBANK REFERENCE – ATM (EUPAGO Partner) – only available in Portugal
Users with a bank account at a Portuguese Bank may settle their orders using the ATM Referral payment system. Immediate billing information method. Free payment method up to 100€. At the end of your order, an ATM reference will be generated. The customer will receive this reference in the order confirmation email, although it is also available at the end of the order whenever they select the ATM option. If you choose this payment method, an entity, reference, and amount will be generated where payment must be made within 3 business days.
PAYSHOP (EUPAGO Partner) – only available in Portugal
PayShop Partner Payment is available. Immediate billing information method. Subject to a € 1 Fee on purchases up to € 99. Purchases from 100 € onwards will not be charged. When shopping at our online store, you can opt for this payment method – Payshop. In this way a reference will be issued that allows you to pay your order at any of the Payshop agents conveniently and securely without having to provide personal information.
How to pay?
1. After making and confirming the purchase / order in the online store, by choosing to pay through Payshop, automatically accesses a reference that you should note or print.
2. Go to the nearest Payshop agent and provide the payment reference.
3. Deliver the amount indicated.
4. Receive the receipt of payment.
5. Payment made!
MBWAY – only available in Portugal
MB WAY is the MULTIBANCO solution that allows you to make instant transfers, online and physical purchases, generate MB NET virtual cards and even withdraw money from your smartphone, tablet or PC.
Users who subscribe to the MBWAY system will be able to use this payment option. Immediate billing information method. Subject to a € 2 Fee on purchases up to € 249.99. Purchases starting at € 250 will not be charged.
Payments through the MBWay mobile app (App available for iOS and Android) are charged directly to the debit or credit card associated with your app on your mobile device.
By choosing this option, simply enter the phone number associated with your app and validate the order. You will be notified through your mobile app to accept payment of the order amount.
If you choose this method, payment must be made within 3 business days.
TAX FREE (EXTRA COMMUNITY PAYMENTS)
All prices shown include VAT at the legal rate in force in Portugal applicable to all intra-Community purchases.
For all non-Community countries in Europe and the rest of the world, customs duties may apply. These costs will be the responsibility of the buyer. If these costs are not paid by the buyer and the order has to be returned to us, the return cost will be taken from the payment made.
All personal information provided to our site will be treated responsibly, and will not be used for any purpose other than to provide the best service to users.
We guarantee that we do not share any personal information with third parties without the prior consent of users.
Shipping costs for ordered items will be added to the order value in the process of order completion.
Shipping costs will be automatically updated upon order completion.
Shipping costs do not include any import duties that may be charged upon entry to the customer’s country of destination.
The calculation of the shipping value, varies depending on the delivery location or the value of your purchase.
Free shipping for mainland Portugal from 150 € less than 19.9 kg
Free shipping to Peninsular Spain in purchases from 250 € and weight less than 4 kg
Free shipping does not apply to other countries than those mentioned above.
CUSTOMS DUTIES AND CHARGES
For all shipments to European Union countries, prices include VAT at the legal rate in your country.
Customs Duties and / or Taxes for non-Community countries, we cannot predict what these costs might be.
If orders are subject to any additional charges, they will be charged directly to the customs of the destination country. Please contact your local customs services for more information.
Delivery times may be slightly higher during holidays, holidays and holidays. Except for these exceptions, normal delivery times will be:
• Portugal 1 to 3 business days
• European Union 2-7 business days
• Brazil: 15 to 30 business days
• Rest of the World 20-30 business days
All orders require a signature upon delivery.
You cannot change the delivery address of orders once they are shipped.
The above delivery times are indicative only and do not take into account any delays caused by problems with payment authorizations or customs clearance in the country of destination.
SHIPMENTS AND COLLECTIONS
During the registration process on our site, you must enter your personal address details. Orders will be delivered to the address set as your address. If the user wants the order to be sent to an alternate address, that address must be indicated at the time of order completion.
DELIVERY OF SUCCESSFUL SHIPMENTS
The customer is asked to, upon delivery of all shipments, carefully inspect the order / package BEFORE signing the delivery document. If for any reason the packaging appears to be tampered with, please sign the reservation delivery document with reservation or refuse delivery.
If you accept delivery of the reservation order, or if you refuse it, please make a claim to the Carrier immediately and contact us.
If for any reason the order cannot be delivered to the address provided by the user at the time of purchase, there is a risk that it will be returned to us. These costs will be deducted from the refund to the user.
If the order is not successfully delivered to your address, due to any lack of cooperation from you (wrong phone number, wrong or incomplete address, non-compliance with import regulations, etc.), there may be a risk that the order will be returned In Portugal any import duties that may be charged upon re-entry into Portugal shall be deducted from any refunds.
UNDER DELIVERED ORDERS
Shipping costs will not be refunded for undeliverable orders.
Costs for returning undelivered orders may also be subject to additional tax charges and costs or charges levied by Customs or other entities, which in no case will be refunded by us.
We guarantee each order during the transit period, until delivery to the user.
All orders require a signature upon delivery, at which time the responsibility passes to the user.
If you designate a recipient other than yourself for delivery, then you accept evidence of a signature as proof of delivery and compliance by us and the corresponding transfer of responsibility in the same way.
RETURN / EXCHANGE POLICY
Returns and Refunds
• You must email us email@example.com within 2 business days of delivery and indicate in the email description “Product Return or Order” and specify ORDER NUMBER, PRODUCT CODE AND NAME (s) and Reason for return.
• The customer must ensure that the item to be returned reaches Sofistiksuccess Unipessoal Lda within 5 business days.
• Should be returned to: Sofistiksuccess Unipessoal Lda. Rua General Humberto Delgado, Edif. MGE – 8200-447 Guide Portugal
The return will only be made after verification of the products.
Any customs duties, taxes or additional charges you may have will not be refunded by us.
In case of return of all or part of the order, the amount of the refund is returned exclusively to the customer through a coupon so that the customer can reorder within 6 months from the date of issue of the same coupon. At the end of this period, no further refunds will be made.
Buyer shall bear all shipping costs for the return of the product (s).
If a product belongs to a package, the entire package must be returned. If the customer wants to return a product belonging to a package, he will therefore return all products that make up the package. All products must comply with the guidelines mentioned here.
Return of incomplete, damaged or damaged products as well as unpacked or used products will not be accepted.
Exchanges and Refunds
If for some reason you are not satisfied with a product, the article may be exchanged. You will have 5 business days to make the change in case the product has not been opened or used.
All shipping costs will be paid by the user.
• You must email us firstname.lastname@example.org within 2 business days of delivery and indicate in the email description “Product Exchange or Order” and specify ORDER NUMBER, PRODUCT CODE AND NAME (s) and REASON FOR EXCHANGE.
• The customer must ensure that the item to be exchanged reaches Sofistiksuccess Unipessoal Lda within 5 business days.
• Must be EXCHANGED to: Sofistiksuccess Unipessoal Lda. Rua General Humberto Delgado, Edif. MGE – 8200-447 Guide Portugal.
In case of exchange of all or part of the order, we will exchange it for another product at the same or higher amount paid by the buyer (excluding shipping costs), after the difference is charged, if applicable.
The product will only be changed after checking it.
The buyer shall bear all postage costs for the return of the product to be exchanged and shall also bear the cost of shipping the new product, which may be shipped on the buyer’s next order.
Return of incomplete, damaged or damaged products as well as unpacked or used products will not be accepted.
DAMAGE CAUSED IN TRANSPORT / Faulty Items
Returning defective items will only be accepted if the items are already defective at the time of delivery to the user.
We make every effort to carefully check all items for defects before shipping.
We reserve the right to request photographic support for defective items or wrongly shipped goods prior to authorizing return for reimbursement of shipping costs and Import Duties.
All items returned as defective will be properly inspected upon receipt and all items subject to normal wear will not be considered defective.
Defective items will be exchanged for identical item, subject to availability.
If you do not want a replacement item sent to you, you should request it by email.
Return of defective items must be requested within 2 business days of receipt. Articles must arrive within 5 working days to the address of Sofistiksuccess Unipessoal Lda. Rua General Humberto Delgado, Edif. MGE – 8200-447 Guide Portugal.
The return will be made by Sofistiksuccess Unipessoal Ldo only within the European Union.
Refunds for defective items will be made no later than 20 business days after receipt of items returned by their payment method or via coupon if the customer wishes to reorder.
If it is not possible to replace the defective item, we will refund the amount paid through the payment method originally used, the same amount paid by the user.
BALANCE RETURNS AND EXCHANGES
All sales of balance items (price-reduced items) are final.
Returning or exchanging items with a balance will not be possible, and the conditions for returns, refunds and exchanges do not apply.
In case of dispute, the competent court is that of Faro, Portugal.
Points system in the online shop SNS for customers.
SNS Nails comes through the points system, rewarding the most dedicated customers by making our items more attractive at medium cost price, for those who make more purchases.
How it works:
These points are awarded by purchasing items that are part of the reward points system.
The amount of reward points in articles can be variable and will be broken down.
Reward points will be awarded automatically after + or – 48h (expected) after actual purchase.
Reward points will allow you to purchase items that are available in this points system immediately following their attribution by the system.
You can always check your accumulated points in your Account menu in your Profile. Points automatically expire after 60 days without use.
There will be items in the store that do not award reward points as part of the system.
Buy with accumulated hotspots:
Accumulated active points allow you to purchase / discount points system items.
Purchase points are deducted on reward points for items purchased with partial or full points.
How to apply the points in the sale.
When finalizing the cart, you must choose the option to apply points. You can apply the accumulated points in full or in part. In the cart displays the discount amount equivalent to the points.
The points system is a prize from SNS Nails and should not be construed as a bond, commitment or obligation and may cancel points change rules or terminate the system at any time without prior notice.
The Signature Nail Systems (SNS Nails) trademark is a registered trademark (Copyright), so the use of: name, images, products or services belonging to it is expressly prohibited. SNS Nails Portugal has the exclusive right to prevent third parties from using, without your consent, the same or similar sign, in identical or similar products or services. It may react judicially in the competent authorities against anyone who uses without consent any content, image or denomination. You have the right to prevent third parties, without your consent, from economically producing, manufacturing, selling or exploiting the Signature Nail Systems SNS Nails trademark.
We reserve the right to modify the terms and conditions contained in this legal information without prior notice. Therefore you should carefully read all the contents of this information regularly.